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I'm not sure how to download a design. Can you tell me what I need to do?

I can do better than just telling you what you need to do - I can give you step by step pictures so that you will no exactly what you are looking for.

Before we get to the pictures, I have a few facts that should help make the process seem more logical to you.

  • All downloads are processed by the Palace Store.
  • You must be a registered user at Queen of Stitching to use the Palace Store.
  • The Palace Store requires you to log into the system and add something to your cart before you can go through the Checkout Process.
  • First time store users will be asked for a billing address before being allowed to complete the Checkout process.
  • The Palace Store will send you an email conformation of your purchase.
  • When you purchase a downloadable file - the store will also email you download instructions that include a special download key.
  • A different download key is required for each purchase.

Also, It is best to disable your virus protection programs before attempting to download. Just remember to turn them back on once your download has finished.

Illustrated Steps:
Registration/Login
Add to Cart
Cart
Billing Address
Checkout
Order Confirmation
Thank You For Your Order
Purchase Order and Download
Download from email