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Help I lost my password and I can't log in - What should I do?

There is a user menu on the left hand side of nearly every page of our website. You will find it on the left most side of each page.

All steps are provided on this page so please continue reading to the end of the page.


Step 1
Click the "Forgot Login" link - it is identified by the red circle in the image below.

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Step 2
On the new page that opened after you clicked the link in step 1 - Check one of the boxes to indicate wheter you lost your password or user name. If you have forgotten both - chose Lost Username and follow the instructions below. When you have received your username in your email - you can return and follow the lost password instructions.

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Step 3A - Lost Or Forgotten Password
If you have lost or can't remember your password - you will enter the email address you used when you registered and your username -  then click the "Send Password" button shown at the bottom of the image below. You will be emailed login instructions.

You will reveive an email that provides atemporary login id. Copy the temporary login id and use it to log into the system.

For instructions on how to change your login id click this link or visit:

http://queenofstitching.com/index.php/faqs/129-how-can-i-change-my-password
 

Step 3B - Lost Or Forgotten Username

If you have lost or can't remember your username - you will enter the email address you used when you registered - then click the "Send Username/Password" button  at the bottom of the of the image below. You will be emailed your username.

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